For example, Backup & Sync carried Google Photos integration while File Stream had files on-demand sync service. Each app offered something over the other. Backup & Sync for consumers and Google Drive File Stream for enterprise customers. If after following the steps for Tier 1, 2, 3 and 4 you still experience issues, contact ACPS Canvas support at for assistance.Google used to offer two apps for Drive desktop users. Re-authorize Drive by navigating to a course and click Google Drive > Authorize. Click on it and then click Remove Access.Ħ. Click on it and then click Remove Access.ĥ. Click Apps with account access under Sign-in & security.Ĥ. Then click the profile icon and select My Account.Ģ. Click Sign in and enter your ACPS Google credentials. If authorization issues persist despite implementing the steps outlined in Tier 3, proceed using the steps provided.ġ. Tier 4: Re-authorize Canvas integration via Google account If this does not fix the problem, follow the steps in Tier 4 below. Navigate to a course and click Google Drive > Authorize. If Google Drive LTI IAD-Prod is listed as an Approved Integration, click the Trash icon and click OK to delete the integration.Ĥ. If Google Drive appears as a Registered Service, hover over the item and click the X and select OK to unregister the service.ģ. Log into Canvas and click Account > Settings.Ģ. If the authorization issue persists after changing your Chrome preferences, you may need to re-register the Google Drive service.ġ. Tier 3: Re-register Google Drive service in Canvas If this does not fix the problem, follow the steps in Tier 3 below. Under “Privacy and security,” click Content settings.At the top right, click More (the three vertical dots ) > Settings. One of the first things to try is to ensure that Chrome is not set to “block third-party cookies.” Google Drive authorization issues may be related to your Chrome account preferences. Tier 2: Disable “block third-party cookies” If this does not fix the problem, follow the steps in Tier 2 below.

Tier 4: Re-authorize Canvas integration via Google account.

Tier 3: Re-register Google Drive service in Canvas.

Tier 2: Disable “block third-party cookies”.

If you are experiencing issues with authorizing Google Drive in Canvas or unable to view Google docs shared by others in Canvas, here are some steps you can take to troubleshoot the issue.

Google drive app not opening on mac